by Rich Whitaker, CRN
contributer: Mark Haranas

With the wave of AI development surging through the IT industry, solution providers have scrambled in the last two years to adopt a rush of new AI products and services from their IT vendor partners and develop AI practices to meet increasing demand from customers. At the same time solution providers have had to make continual course corrections to adjust to an uncertain economy, high interest rates and lingering supply chain disruptions from the COVID-19 pandemic.

Despite these challenges many solution providers have successfully grown their businesses, both organically and through acquisitions, in recent years. They have expanded their technology and service offerings to meet customers' rapidly changing needs. And they have developed expertise – and won IT vendor certifications – in AI, cybersecurity, cloud computing and other critical technology segments.

CRN publishes a number of solution provider lists and rankings throughout the year including the Solution Provider 500, the largest solution providers operating in North America by revenue; the Fast Growth 150, ranking the fastest-growing solution providers; and the Tech Elite 250, a roundup of solution providers that achieve the highest partner levels and certifications from leading IT vendors.

Each year a number of solution providers accomplish the impressive feat of making all three lists. This year 47 solution providers, profiled on the following pages, achieved that trifecta to become the 2024 class of CRN Triple Crown winners.

As with so much of the IT industry and the channel, the AI explosion is having a major impact on the solution providers that make up the Triple Crown list. One such company is World Wide Technology, a Triple Crown winner for a third time (it previously made the 2015 and 2018 lists). Earlier this year CEO Jim Kavanaugh told CRN that the sales opportunities around AI are a game-changer for solution providers and their customers.

"I believe AI is going to be the most transformative technology that's impacted mankind in our history," Kavanaugh said. "Everybody's talking about AI, but everybody is also trying to figure it out," he said. "It's happening so fast and so many new technologies and new capabilities are launching that customers are overwhelmed."

 

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