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Transform business with intelligent outcomes

Artificial intelligence (AI) offers a powerful opportunity to unlock growth and efficiency, boosting productivity, optimizing operations, reimagining customer engagement and accelerating decision-making. 

Applied AI turns this potential into impact by aligning the right AI capabilities with your business goals. While the term once referred mainly to machine learning and natural language processing, we use it to describe the full spectrum of AI, from classical models to today's generative and agentic approaches driving real business results. 

Whether you're streamlining internal workflows, transforming digital experiences or scaling data operations, applied AI helps you get there faster. 

Learn how WWT's AI Proving Ground helps organizations accelerate AI initiatives. Learn more

Where applied AI meets your business

Organizations are successfully applying AI across their businesses to achieve outcomes and create a competitive edge. Leaders are using AI for:

Where applied AI meets your business

Operational efficiency

Automate workflows, detect anomalies, optimize processes and forecast accurately using AI-powered actionable insights, automation and computer vision. 

Read the case study
Where applied AI meets your business

Increased workforce productivity 

Empower employees with AI assistants and tools that automate tasks, deliver real-time insights, accelerate content creation and enhance collaboration.

Explore workforce AI
Where applied AI meets your business

Enhanced customer service

Elevate customer interactions with intelligent self-service chatbots, agents and assistants that leverage natural language processing (NLP) and data-driven insights for faster resolutions.

Explore contact center AI
Where applied AI meets your business

Accelerated software development 

Boost productivity, improve code quality, facilitate continuous learning and increase job satisfaction for developers.

Learn about coding assistants
Where applied AI meets your business

Optimized IT operations

Gain visibility, proactively address IT challenges, streamline operations and enhance end-user experiences with AIOps.

Explore AIOps
Where applied AI meets your business

Predictive digital experience monitoring

Proactively monitor, remediate and optimize digital experiences to prevent disruptions and increase employee productivity and satisfaction.

Explore
Where applied AI meets your business

Personalization and loyalty programs

Deliver targeted content, promotions and offers to boost customer conversion rates and reduce churn. 

Explore

AI solutions for transformation

There are many AI solutions that can be used individually or combined to help you achieve your goals. Here are a few that WWT offers to drive efficiency, enhance customer service and foster innovation.

Digital humans

Digital humans enhance customer service, efficiency and scalability by acting as virtual agents, providing real-time interactions and offering valuable data insights for personalized experiences.

Explore

Digital twin

Digital twins accelerate design, improve safety and optimize operations by simulating real-world scenarios, predicting equipment failures and providing data-driven insights for strategic decision-making.

Explore

Computer vision

Computer vision automates tasks, improves accuracy and enhances customer experiences by analyzing visual data for real-time decision-making and predictive maintenance across various industries.

Explore

AI assistants

AI assistants improve efficiency and customer service by automating tasks, providing 24/7 support and delivering data-driven insights for enhanced decision-making and personalized experiences.

Explore

The rise of agentic AI

AI is evolving, and so are the use cases. Agentic AI systems take autonomy to the next level, enabling agents to plan, reason and act independently across complex tasks. These self-directed systems can initiate action, adapt dynamically and work collaboratively with humans and other agents to drive outcomes in environments ranging from customer support to cybersecurity.

As the business world embraces this next wave of AI, WWT is actively exploring the practical applications and ethical considerations of Agentic AI to help clients stay ahead of the curve.

How to get started with agentic AI

Practical AI applications with measurable value

Our AI experts help you move beyond experimentation into value realization, whether you're validating use cases, building production-ready solutions or scaling AI across your enterprise.

With the right foundation that includes modernized AI-ready infrastructure, strong data governance and a clear AI strategy, applied AI becomes a competitive differentiator. It's how you unlock automation, enable real-time insights and fuel intelligent innovation at every level of your organization.

Connect with our experts

Tim BrooksArea VP and Global Head, AI Development & Business Advisors
Jon DurenGlobal Solutions & Architecture - Practice Manager
Drew PikeySenior Advisor, Innovation & Transformation
Chandler HeathPrincipal Solutions Architect
William StanleyChief Technology Advisor
Daniel CholakovPrincipal (Senior Engagement Manager)
Ankur GuptaSr. Director, Data Consulting
Brian VaughanManaging Director
Jeff FonkePractice Director High-Performance Architecture

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Applied AI

Applied AI is about using artificial intelligence to achieve meaningful results. Examples include boosting efficiency and enabling smarter decisions, to creating next-generation customer experiences.

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