Atom Ai is an internally developed GenAI chatbot created by WWT's AI experts. It leverages advanced natural language processing capabilities to understand and generate human-like text, providing insights and support to our employees, clients and partners. The intelligent chatbot is designed to enhance productivity, streamline internal processes and spur innovation by providing quick and accurate information.
Meet "Atom Ai" from WWT
This series explores the continued development of Atom Ai, which was created with the mission of increasing internal employee productivity, increasing company revenue and sparking innovation across our workforce.
Applied Research Report
Part 1: Meet Atom Ai – the GPT Powering Innovation at WWT
Applied Research Report
Part 2: Inside Atom Ai – How Retrieval Mechanisms Shape AI Responses
Applied Research Report
Part 3: Inside Atom Ai – How Generation Processes Enrich AI Conversations
Applied Research Report
Part 4: Inside Atom Ai – Orchestrating and Deploying RAG at Scale for Robust AI Performance
Applied Research Report
Part 5: Inside Atom Ai – Evaluating the Impact of RAG at Scale on AI Efficacy
With access to varied and valuable datasets across the organization, Atom Ai provides support across five main use cases:
- Researching WWT's services and capabilities
- Researching past projects and case studies
- Drafting external-facing materials
- Identifying points of contact and subject-matter experts for a certain technology domain
- Researching and pairing technical domain expertise with WWT's perspective embedded
More than 3,500 employees are using Atom Ai to augment tasks such as:
Answering frequently asked questions
Providing information on company policies and procedures
Assisting with IT support and troubleshooting
Offering guidance on internal tools and systems