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Powering Productivity: How WWT & Glean Are Revolutionizing Enterprise Search
Rapid digital transformation presents both opportunities and challenges. WWT and Glean's AI-driven enterprise search solutions enhance productivity, efficiency and decision-making. Organizations can unlock their full potential by integrating intelligent search, automation and knowledge discovery. Contact WWT to revolutionize your enterprise knowledge management.
Blog
• Jan 28, 2025
AI and Data Priorities for 2025
A roadmap for laying the groundwork for successful AI adoption and integration.
WWT Research
• Jan 1, 2025
AI Drivers License
The Artificial Intelligence (AI) Driver's License is a new WWT initiative aimed at ensuring we are using AI safely and effectively for our customers. The Driver's License is a way for us to validate and certify that our employees have mastered basic AI competencies and are leveraging current AI best practices in all of our client engagements. This is WWT's public version of the AI Drivers License learning path and is encouraged to be shared with others!
Learning Path
Generative AI
Generative AI is a cutting-edge technology that has been making waves across various industries in recent years. Unlike traditional AI systems that are designed to analyze and interpret existing data, generative AI has the remarkable ability to create entirely new content, from text and images to music and even code. This revolutionary technology leverages complex machine learning algorithms and neural networks to understand patterns and structures in vast amounts of data, enabling it to generate original and often highly realistic outputs. As generative AI continues to evolve and improve, it promises to transform creative processes, problem-solving, and innovation across numerous fields, from art and entertainment to scientific research and product development. Learn about what Generative AI is and how it works, in this Learning Path.
Learning Path
Develop a Framework for Building AI-Powered Digital Assistants | Research
AI-powered chatbots or virtual assistants are rapidly growing as organizations look to more efficiently respond customer needs and drive loyalty through a more personalized experience. But building AI-powered digital assistants is challenging given the numerous approaches and tools available on the market.
Pulling upon experience building two intelligent digital assistants for internal-to-WWT purposes, WWT Data Science Director Ankur Gupta and Data Consultant Dale Hsu dive into the dos and don'ts of building AI-powered chatbots that can drive value for your business. Ankur discusses a three-layered framework approach designed to solve for scale and cost bottlenecks. And Dale discusses key learnings that can help you in your AI journey.
Webinar
• Jan 25, 2024 • 9am
Digital Workspace Priorities for 2025
A roadmap for improving the digital employee experience
WWT Research
• Jan 1, 2025
What is Google CCAI?
Looking for a flexible, cloud-based artificial intelligence solution to complement your Contact Center environment? Google CCAI might be for you.
Article
• Jun 1, 2023
Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Video
• 0:23
• Jan 14, 2025
LLM Security
In this learning path, you will gain a fundamental understanding of Large Language Model (LLM) security. Through a series of articles and videos you will explore topics like what is an LLM, data security risks, the OWASP Top 10 for LLMs, strategies for defending LLM systems, and the critical role users play in maintaining security.
Learning Path
Retrieval Augmented Generation (RAG) Walk Through Lab
This lab will go into the basics of Retrieval Augmented Generation (RAG) through hands on access to a dedicated environment.
Foundations Lab
• 742 launches
WWT's Deployment of Codeium on Cisco UCS with NVIDIA L40 GPUs: A Success Story in Security and Productivity
World Wide Technology has partnered with Cisco and NVIDIA to integrate Codeium, a coding assistant, into the software development processes. With this integration, WWT has achieved significant productivity gains, with 30-50 percent efficiency improvements for repetitive tasks.
Case Study
• Apr 22, 2024
Developing a Framework for Enterprise Adoption of GPT and Generative AI | Briefing
The conversation around generative AI in the enterprise has rapidly shifted from curiosity to necessity to practicality. How can your business adopt AI quickly and securely? What are the operational implications of generative AI and the high-performance infrastructure needed to make it work? How can AI scale to support the needs of your business?
Join WWT Managing Director of AI and Machine Learning Tim Brooks as he outlines a practical framework for building an AI ecosystem, details technical considerations to build a high-performance architecture stack for scaling AI and poses eight key questions that determine readiness for practical AI solutions.
Editor's Note: This Briefing is a pre-recorded session from WWT's Customer Technical Advisory Board earlier this year.
Webinar
• Nov 14, 2023 • 9am