World Wide Technology (WWT) introduces Atom Ai, an AI virtual assistant, for the Army Global Enterprise Modernization Software and Services (GEMSS) program. Coming soon to the WWT's Army GEMSS Digital Modernization Community Page, Atom Ai provides 24/7 instant, accurate responses to queries, streamlining support and enhancing user experience. Join the pilot to help shape the future of Army digital support.
World Wide Technology (WWT) is excited to announce the launch of Atom Ai, a cutting-edge AI virtual assistant that leverages large language models (LLMs) to enhance productivity being used to support the Army Global Enterprise Modernization Software and Services (GEMSS) program. As part of WWT's commitment to Army GEMSS and the Army's Digital Modernization Strategy, Atom is currently in private preview and is expected to go live at the end of this month on WWT's Army GEMSS Digital Modernization Community Page for all Army soldiers and civilians that are part of the Community Page, to access Atom Ai in its pilot deployment.
The GEMSS virtual assistant is engineered to provide assistance to Army GEMSS questions with instant responses given its advanced LLM algorithm that has the capability to answer a wide range of queries. By participating in this pilot, users have the opportunity to interact directly with the virtual assistant, providing critical feedback that will shape Atom AI's future enhancements.
Check out this 90-second video to see how the virtual assistant works.
This initiative will provide our Army GEMSS community with:
Instant access to information: provides Army end users with immediate responses to questions in a simple natural language format, eliminating wait times and enhancing efficiency
24/7 availability: accessible at any time, offering continuous support and assistance regardless of time zones or operational hours
Streamlined support: supports a wide range of queries, reducing the burden on human support staff and allowing them to focus on more complex issues
Consistency in responses: delivers uniform answers to common questions, ensuring that all users receive accurate and up-to-date information
User-friendly interface: offers an intuitive platform for interacting with the Army GEMSS program, making it easier for users to find the information they need
Continuous learning: the chatbot learns from each interaction, improving over time and becoming more effective at addressing user questions
Feedback collection: gathers user feedback, helping to identify common concerns and areas for improvement within the Army GEMSS program
Enhanced user experience: by providing quick and reliable assistance, the chatbot contributes to a smoother and more satisfying experience for Army end users
This pilot program is a unique opportunity for participants to help shape the future of digital support within the Army. By interacting with the digital assistant, users will not only receive immediate responses to questions but also generate valuable feedback that will be used to refine Atom's capabilities and ensure it meets the Army's specific needs.
Your involvement is crucial to the success of this pilot. We encourage all Army end users to visit the Army GEMSS Digital Modernization Community Page and become a member of the community. If you are interested in participating in the Army GEMSS virtual assistant pilot program and want to provide feedback in shaping this innovative tool, please reach out to usarmyciscogemss@wwt.com.
