How Can AI Drive Advanced Operational Intelligence? | Experts

Event Overview

In today’s digital age, it’s not enough to own the data. It’s how you interpret your data in real time to make business decisions that will have the most impact. Adopting an advanced operational intelligence mindset allows you to leverage your data more effectively to create an improved experience for your end customer. Join Manju Palakkat, Director of Digital Products for WWT, as she talks about how advanced operational intelligence is helping organizations better understand the desires and behaviors of their end customers. Manju also details four considerations for adopting generative AI and how that adoption will have an impact on driving a more intelligence driven organization.

Manju Palakkat

World Wide Technology

Dir, Digital Product

Manju Palakkat is a visionary leader and strategist in the field of artificial intelligence and digital transformation. She is currently focused on...

What to expect

WWT Experts is a recurring webinar series that highlights the people that make technology work. In each episode, host Matt Coble interviews an engineer, developer or technologist about the relevant business solutions they've created, the technologies they've mastered and the trends they're seeing in the market. Episodes are published exclusively for registered users of the ATC Platform. Registration also grants users 24/7 access to our virtual lab environments, vast partner ecosystem, trainings and proofs of concept and industry-leading research. Use our platform to:
  • Get hands-on, on-demand experience
  • Capture real-world insights and research
  • Leverage practical and actionable guidance
  • Compare, contrast and validate multi-vendor solutions
  • Think creatively about strategy
  • Tap into our industry-leading expertise and unparalleled training

Goals and Objectives

Learn more about the concept of advanced operational intelligence, the outcomes it can deliver and how AI can help your organization become more operationally intelligent in the future.

Who should attend?

Anyone working in or interested in artificial intelligence (AI) and data, customer experience or digital transformation.