Cisco AppDynamics Makes Significant Channel Strides As Partner Demand For AIOps Grows

by Gina Narcisi, CRN

Cisco Systems' application performance monitoring software arm, AppDynamics, has dramatically increased its channel business as partners build businesses around APM and AIOps.

Four years ago, 80 percent of AppDynamics' business was direct to business customers. Today, the APM software provider has nearly flipped that dynamic, with about 70 percent of business being transacted through the partner ecosystem, Gardner Johnson, AppDynamics' vice president of worldwide channel, told CRN.

In just one year, AppDynamics has seen a 60 percent increase in deal registrations from partners, and 154 percent year-over-year growth in partner-sourced business, said Johnson, who has nearly two decades of enterprise software experience and came into the role of channel chief for AppDynamics in June.