by Mark Haranas, CRN

World Wide Technology is building its own innovative generative AI applications, including a ChatGPT-like offering, as part of WWT's master plan of becoming a global leader in AI—all backed by a $500 million investment without any private equity needed.

The $20 billion St. Louis-based company has also built groundbreaking AI labs for customers to test out and create AI real solutions.

"The generative AI innovations that have happened over the last 15 months have taken the world by storm and have allowed us to build on our own platform and capabilities. We're basically dumping gas on the fire that we already had lit, and now we're accelerating that," said WWT's CEO Jim Kavanaugh in an interview with CRN.

From hiring as many data scientists as possible to leveraging its homegrown GenAI technology to take the RFP process time from two weeks to less than an hour, WWT is on the cutting edge of the AI revolution.

The world's largest AI hardware and software vendors—from NVIDIA to Hewlett Packard Enterprise—are seeking WWT's expertise and skills to drive customer adoption.

"It's because of WWT's ability to deliver this end-to-end, full stack solution for enterprise customers," said Weinstein. "They just they take them from the initial concept phase of, 'What is the customer planning to do around AI?' All the way to implementation and support. It makes them just a super reliable and trusted partner of ours."

Kavanaugh takes a deep dive with CRN to talk about WWT's internal AI innovation and go-to-market strategy, new GenAI offerings for customers in 2025, what every CEO should be thinking about if they don't want "to be massively disrupted," and if AI will replace human jobs.

"To sit there and say technology is going to come and take over and drive everything —I think that's completely wrong," WWT's CEO said. "It's this combination of technology with culture, values and behavior. If you can get those right and bring those together and do it in a way that people trust you—it's going to be incredibly powerful."

Here's more of CRN's conversation with Kavanaugh.

 

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