Prakash is an Architect for Collaboration and customer experience technologies. An engineering graduate from Bharathiyar University-India. Joined the IT industry in 2004 and has worked through the design and delivery of projects for large firms across geo's such as USA, UK, India and the Middle East. Has been instrumental for design and deployment of technology solutions supporting Customer experience and employee productivity initiatives. Technology arsenal: - Cisco collaboration, conferencing, customer engagement models, CX platform skills, Survey authoring …