Webex Meetings User FAQs

• Login to your Webex site URL
• Click Downloads
• Click the Download button underneath Desktop App

1. Open the invitation email and click on the "join the meeting" link or open the calendar item and click on the "Join Webex meeting" link. This will launch your browser. 
   1. If you have a Webex host account (most of you do) you can click on the Log In link in the upper right corner to launch the meeting. 
      1. If you do not have a Webex account, enter your name and email address, and click Join to launch the meeting.
2. To join a meeting from a browser if you do not have a link in an email or calendar invite.
   1. Browse to your Webex site URL
   2. Enter the 9-digit meeting number.
   3. You will be prompted for a password. If it is not in the meeting invite, you will need to contact the host of the meeting. Enter the password, and then click ok.
   4. At this point, you can either enter your name and email address and click join, or you can choose the login option on the upper right of the screen, and then click start.
3. To Join from the Webex Desktop App:
   1. Click the Join button that appears in the meeting list
   2. Follow the prompts to connect your audio to the meeting

1. First, launch the Webex application on your mobile device.
2. Go to My Meetings.
3. Find the meeting you wish to join and tap Join.

1. First, launch the Webex application on your mobile device.
2. Tap Join Meeting.
3. Enter the meeting number, your name, and email address.
4. Enter – after you tap join, you will be prompted to enter the meeting password.  If this is not in the invitation, contact the host for the password.

1. Open an Outlook invitation.
2. Use the Webex dropdown menu and select Add Webex Meeting to schedule a Meeting Center meeting, or select Add Personal Room to schedule a Personal Room meeting.
3. When it is time to start a meeting, you can open the appointment on your Outlook calendar, and then click the "Join Webex meeting" link.
4. Note: If you schedule the meeting with Productivity Tools in Outlook, you cannot change the meeting settings through your Webex site URL.
5. Note: If you schedule the meeting with Productivity tools in Outlook and delete the meeting through your Webex site URL, you need to cancel the meeting through Outlook as well.

1. Login to your Webex site URL
2. Click Downloads
3. Click the Download button underneath Desktop App

• Click Schedule Meeting and enter the names of invitees.
• Click Add Webex Meeting in the Outlook Ribbon.
• Click the Resources tab in the settings box that appears.
• Select a name from the Alternate Host section and click OK.

• Open the session on your calendar and click Change Settings.
• Click the Resources tab in the box that appears.
• Make any required changes and click OK.

• Open the calendar of the person whom you are scheduling for.
• Create a meeting from their calendar.
• Click Add Webex Meeting or Personal Room from the Outlook ribbon.
• Invite your attendees, fill out your subject and/or agenda, and then click Send.

These are the two most common reason for not being able to host a Webex meeting:

1. You do not have a host license.
2. Webex version 40.9 and higher do not support hosting a meeting using Windows 7. If your computer has Windows 7 and your organization is on Webex version 40.9 or higher, you will not be able to host a Webex meeting and you can only be a participant.