Partner POV | Building a Smart Workplace

This article was created and contributed by our partner, Microsoft.

Over the last few years, workplace evolution has continued at an unprecedented pace, driven by two forces: 

These two forces are reshaping where and how work is done, as well as the solutions we use to remain productive and competitive.  

Organizations need an intelligent solution that maximizes productivity

With the paradigm of work shifting, flexible hours and remote options have transitioned from mere preferences to essential requirements. Additionally, organizations face the challenge of maintaining team cohesion while navigating this change. Recent research underscores the significance of these shifts: 

1 Hybrid work is just work: are we doing it wrong?  2 In the Office, it's all about moments that matter  3 Will-ai-fix-work  

Deploy a smart workplace

This new world of work demands a smart communication and collaboration solution that helps you attract and retain talent, keep customers happy, and improve the ways you use your time and resources.

This solution must provide:  

• Intelligent capabilities that boost productivity and improve the speed of business while creating more opportunities for creativity.
• People-centered experiences that enable deep connections with colleagues, partners, and customers.
• Consistent flexible experiences designed to make collaboration easy and hassle free. 
• Advanced protection for meetings and calls that empowers a secure hybrid workforce.

WWT can help your business unlock intelligent communication and collaboration with Microsoft Teams and Microsoft 365 Copilot. Seamlessly integrated meetings, calling, chat, and collaboration—all powered by AI—with Teams, the smart place to work. As a result, you boost productivity, foster meaningful interactions, and create flexible workspaces that empower your teams to securely work from any location.

Boost efficiency with Copilot in Teams 

Copilot elevates the Teams tools you are already using to help synthesize information across documents and messages, answer questions, and quickly draft content.

• Prepare for meetings or calls with a summary of previous discussions and related content.
• Quickly catch up on discussions without having to scroll through lengthy threads.
• Easily draft or refine messages to optimize your communication.
• Generate a new list of ideas for an upcoming project or team meeting.

Optimize communications with smart calling 

We can show you the power of intelligent capabilities for calls and meetings with Teams Phone and Microsoft 365 Copilot.

• Use the contact cards, chat, or calls tab in Teams to start a call and let Copilot in Teams help you with real-time insights, such as follow up questions and next steps to suggest.
• Easily transfer calls to a colleague with full context of the prior discussion and avoid unnecessarily delays.
• Make and receive calls from the Teams app on any device and get real-time summarization and insights.

Master meetings in a hybrid environment

Bridge the physical divide and increase engagement with inclusive hybrid meeting room experiences whether attendees are in the room or on the go.

• Use your existing hardware and familiar tools to host intelligent meetings and enable more immersive experiences.
• Attribute names to in-room participants with AI-powered speaker recognition, making transcripts more insightful and giving Copilot queries deeper context.
• Provide clear individual video frames of in-room attendees with Cloud IntelliFrame.

Make every meeting and call more intelligent, engaging, and protected with Teams Premium

Teams Premium includes built-in summaries with intelligent recap.

• Accelerate the review process with automated transcripts and standardized views and experiences.
• Quickly segment video, speakers, and chapters using intelligent markers.

Copilot is expanded with Team Premium to include intelligent recap and the ability to ask questions about the meeting.

• Get on-demand insights in meeting using conversational prompts.
• Organize meeting notes and create tables to make more informed decisions.

Your people need a secure and intuitive solution that allows them to meet, collaborate, and get their work done regardless of how and where they work. We'll provide you with the expertise needed to deploy Teams with Copilot as the foundation for a cohesive and collaborative workforce.

Microsoft and WWT can show you how to empower your employees to save time and money with Copilot's next-generation AI capabilities in Teams while building deeper connections to colleagues, partners, and customers.