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What is digital workspace?
Supporting today's always-on and highly mobile workforce means more than just equipping employees with desktops, laptops and mobile devices configured with the latest software and tools. In order to create sustainable improvements in workforce productivity organizations must invest in modern workspaces, enable next generation meeting capabilities, understand and support agility and aspire to a vision of collaborative and secure teamwork.
How Dynamic Persona Modeling Enables Digital Transformation
Our Dynamic Persona Modeling methodology brings together IT and line-of-business leaders to align employees' needs, technology requirements and business objectives to create a workplace where everyone thrives.
Transform your Digital Workspace with WWT
Learn how WWT elevates employee experience with collaborative and seamless workplace technology that exceed employee expectations, attract and retain top talent, foster innovation and achieve business outcomes.
Digital Workspace Priorities for 2024
A roadmap for improving the digital employee experience
5 Reasons Why Contact Centers are Moving to the Cloud
Cloud-based contact center solutions are now mainstream. Here's why.
Digital workspace topics
Contact Center Solutions
Reduce customer friction and improve agent processes with omnichannel experiences and technologies that deliver exceptional CX.
Employee Experience
Align IT and line-of-business leaders to create an actionable strategy for improving the digital workspace and empowering employees.
End-User Computing
Give employees access to any application, on any device, anywhere - while providing enhanced security and manageability for IT departments.
Hybrid Work
A flexible hybrid work model supports employees at home, in the office and everywhere in between.
Meetings
Make meetings easy to schedule, join, use and manage while fostering high-performing teams.
Unified Communications
Communication tools that work across devices, platforms and deployment models create a simplified user experience that fosters productivity.
Case studies
Streamlining Healthcare Operations with Glean and WWT
Discover how a global healthcare provider enhanced efficiency, security and innovation by implementing Glean's Work AI Platform across its enterprise, setting a new standard for operational excellence.
Research Organization Boosts Productivity, Optimizes IT with Secure Desktop Service
WWT provides a federally funded research organization with a secure, cloud-based virtual desktop solution that scales seamlessly, increases operational efficiency and frees IT teams to focus on innovation over maintenance.
Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth
Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
Enhancing Classified IT Environments
WWT's SCIF IT On-demand solution helps a customer rapidly deploy secure network, desktop and collaboration capabilities, strengthening its support for a key federal client.
Connect with our experts
Digital workspace blog
Explore our digital workspace blog to gain valuable insights from our team of experts. Discover their perspectives on industry trends, recaps of noteworthy events and much more. Stay informed and up-to-date with the latest developments in digital workspace.
Defining Work Management: From Concept to Enterprise Capability
Work Management is defined as a strategic enterprise capability that connects vision to execution through Strategic Alignment, Comprehensive Coordination, and Dynamic Resource Allocation. It ensures work is focused on the highest‑value priorities, delivery is cohesive across the organization, and resources can be shifted with purpose to meet changing demands.
FS/TEC 2025: From Loyalty Innovation to Edge Intelligence — What's Next for Restaurant Tech
FS/TEC 2025 highlighted that there's no single playbook for restaurant technology. From loyalty innovation to infrastructure and AI at the edge, operators are blending reliability with experimentation to drive growth.
Microsoft licensing changes: What they mean for you and how to prepare
Global licensing updates are coming November 1. Here's what they mean for your Microsoft 365 strategy and how to stay ahead.
From Switchboards to Sentiment: The Evolution of Call Center Technology in Insurance
Insurance contact centers have evolved from basic operations to strategic assets, integrating AI and omni-channel capabilities. This transformation enhances customer engagement, streamlines processes and anticipates needs. WWT's Contact Center Maturity Model guides insurers in leveraging these advancements, turning centers into predictive engines of growth and innovation.
Why WWT + Splunk: Turning Data into Digital Resilience the Right Way
Every enterprise runs on telemetry that streams from apps, networks, clouds and endpoints. Splunk turns that data into insight. WWT turns that insight into outcomes: architectures, integrations and services that scale across observability, security and automation.
IGEL, Omnissa & Island: The Ultimate End-User Computing Trifecta
Discover a seamless, secure workspace with IGEL OS, Omnissa Horizon and Island Enterprise Browser. This trifecta simplifies IT management and enhances user experience by integrating VDI, Access Management and enterprise browsing into a unified platform. Say goodbye to complexity and hello to effortless, friction-free computing. Are you ready for the future of end-user computing?
Adopting AI in the Enterprise Is Like Hiring an Employee
Learn how treating AI adoption like a workforce planning exercise can help your organization make strategic decisions, prove value, mitigate risks and align with organizational goals.
The Evolving Impact of AI on EUC Physical Endpoints: A Year in Review
Looking back on a post from a year ago discussing the Impact of AI on the physical Endpoint; I thought now was a good time to re-evaluate the situation and see what things have changed, and what has not.