Collaboration System Release 14 Administration Lab

Cisco Unified Communications software provides the foundation components of all Cisco voice, video, and omnichannel systems. The Collaboration System Release 14.0 software is a feature-rich platform providing the base for all other systems, such as contact center and telepresence systems. This is the latest release of Cisco's Unified Communications platform and the system customers will use after upgrading their current systems. Learn the basics of device and user administration in this two-hour hands-on lab exercise.

This technical lab builds on the knowledge gained in the Collaboration System Release 14 Configuration Lab by walking the student through the addition of users along with building and testing devices. 

Once the lab is configured, the student can use this lab as a safe space to test additional features, dial plan changes, or other functions they likely wouldn't otherwise be able to test in a production environment.

Anyone who installs, configures, or maintains a Cisco Unified Communications environment will benefit from this on-demand lab.

This lab provides a sandbox environment with typical software found in a customer environment. Students will configure a typical Cisco voice and chat environment in a step-by-step fashion, which may then be used for testing and further study. 

Students perform the following activities:

• Licensing of Cisco Call Manager and Unity Connection using Smart Licensing.
• Configuring active services in Cisco Call Manager.
• Base configuration of Cisco Call Manager.
• Configuration of basic media resources in Call Manager.
• Configuration of partition and calling search spaces for dial plan management.
• Integration of Cisco Instant Messaging and Presence and Call Manager.
• Configuration of services in Instant Messaging and Presence.
• System configuration of Instant Messaging and Presence to allow chat and presence in Call Manager.
• Integration of Unity Connection and Call Manager.
• Configuration of Unity Connection.

This lab consists of the following components:

• Cisco Call Manager 14.0.1-12900 (SU2)
• Cisco Unity Connection 14.0.1-12900 (SU2)
• Cisco Emergency Responder 14.0.1-12900 (SU2)
• Cisco Instant Messaging and Presence 14.0.1-12900 (SU2)
• Cisco Jabber for Windows 14.1.4.57561
• Microsoft Windows 2016 Active Directory/DNS
• Microsoft Exchange 2016
• Microsoft Windows 10 Desktops
• VMWare Horizon VDI 7.8