Collaboration System Release 15 Configuration Lab

Cisco Unified Communications Manager (CUCM) Software provides the foundation for all Cisco voice, video, and omnichannel systems. The latest release, Collaboration System Release 15.0, offers a feature-rich platform supporting unified messaging, video conferencing, mobile collaboration, and more.

This hands-on lab walks you through the process of building a fully functional CUCM system from scratch. Starting with just-installed image files, you'll learn the fundamentals and configure a system in just a few hours.

Once configured, you can use this safe space to test additional features, dial plan changes, and other customizations without affecting your production environment.

Whether you're a network engineer, system administrator, or IT professional, this on-demand lab is your key to mastering CUCM and unlocking the full potential of your unified communications infrastructure.

This lab provides a sandbox environment with typical software found in a customer environment.  Students will configure a typical Cisco voice and chat environment in a step-by-step fashion, which may then be used for testing and further study. 

Students perform the following activities:

• Licensing of Cisco Call Manager and Unity Connection using Smart Licensing.
• Configuring active services in Cisco Call Manager.
• Base configuration of Cisco Call Manager.
• Configuration of basic media resources in Call Manager.
• Configuration of partition and calling search spaces for dial plan management.
• Integration of Cisco Instant Messaging and Presence and Call Manager.
• Configuration of services in Instant Messaging and Presence.
• System configuration of Instant Messaging and Presence to allow chat and presence in Call Manager.
• Integration of Unity Connection and Call Manager.
• Configuration of Unity Connection.

This lab consists of the following components:

• Cisco Call Manager 15.0.1.12900 (SU2)
• Cisco Unity Connection 15.0.1.12900 (SU2)
• Cisco Emergency Responder 15.0.1.12900 (SU2)
• Cisco Instant Messaging and Presence 15.0.1.12900 (SU2)
• Cisco Jabber for Windows 14.3.1.308554
• Microsoft Windows 2022 Active Directory/DNS
• Microsoft Exchange 2019
• Microsoft Windows 11 Desktops
• VMWare Horizon VDI 8.4