Whether you're looking for a solution to optimize your incident management or enhance your current ITSM and observability tools, AIOps can help you improve processes and outcomes.

The traditional IT operations workflow has always relied on a process and procedure cycle that ultimately requires manual intervention to restore production services and resolve an active incident. In this session, presented by Nick Thompson from WWT, we explored how the combination of Event-Driven Ansible, application telemetry, and a solid foundation of observability can be combined to deliver the ultimate in closed-loop automation to reduce incidents and after-hours troubleshooting.