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What is Google CCAI?
Looking for a flexible, cloud-based artificial intelligence solution to complement your Contact Center environment? Google CCAI might be for you.
App Modernization Framework: Transforming On-Prem Legacy Systems with Google Distributed Cloud
This white paper from WWT, AppFaktors and Google Cloud provides technology leaders and architects with a comprehensive framework for modernizing legacy applications. Drawing from industry research and real-world implementations, it offers practical guidance for successful modernization initiatives.
Is Your Contact Center Ready for AI?
Many organizations have adopted artificial intelligence platforms for their contact centers to help improve the customer and agent experience. This article explores the top 10 things to consider before, during and after implementing Google's Contact Center AI (CCAI) solution.
Partner POV | Varonis Comparison of Major Cloud Providers
Adopting cloud technology is crucial for businesses to remain competitive, offering benefits like scalability, cost-efficiency, and access to advanced technologies. Understanding the differences between major cloud providers is essential for informed decision-making.
A Cloud Migration Primer for Global Financial Institutions
The shift from on-premises to cloud-based infrastructure is well underway. See how the top financial institutions are thinking about moving applications and workloads to the cloud.
Partner POV | High-efficiency LLM Serving on TPUs in Vertex AI Model Garden
Serving open-source models on TPUs with Hex-LLM.
Partner POV | Tips to enhance your prompt-engineering abilities
Prompts should be clear, concise and informative to get the desired output from large language models (LLMs) and other generative foundation models.
Cisco SD-WAN for Cloud Network Optimization
Understand how IT leaders are building their SD-WAN infrastructure with a cloud-first mindset.
Partner POV | Google Public Sector achieves Top Secret and Secret cloud authorization
Google Public Sector Google Distributed Cloud Hosted (GDC Hosted) is authorized to host Top Secret and Secret missions
Three Cloud Desktop Solutions: A Matter of Choice
When it comes to cloud desktop solutions, financial services institutions have a few solid choices. WWT experts offer guidance on potential use case alignment to help you determine which fits best into your ideal future-state platform.
Partner POV | Introducing built-in performance monitoring for Vertex AI Model Garden
Monitoring generative AI models is now simplified with Vertex AI's built-in dashboard, offering insights into usage, latency, and errors. Easily configure alerts for failures, ensuring reliable and scalable applications. Discover how Vertex AI enhances model observability and performance management.
Partner POV | Dive Deeper into Gemini with BigQuery and Vertex AI
You can now access Gemini 1.0 Pro from inside the BigQuery console, gaining scale and efficiency to ground LLMs with your business data.