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About Riverbed & WWT
As an Elite partner within the Riverbed ecosystem, WWT has consistently achieved our #1 partner ranking by revenue and POY recognition's, including this past year. Our joint customers are major brands that impact our daily lives in air transportation or financial services or healthcare. Riverbed has a unique ability to bring a completeness and a suite of telemetry toolsets around unified observability. To be able to correlate disparate data everywhere and provide actionable insights that not only allow our joint clients to perform their missions but specifically their missions that impact our daily lives is a strategic ingredient in WWT's multiple methodologies. Together, we help each client achieve an overall transformational customer experience. Customer success is at the root of everything we do. It's why we're better together.
Partner POV | Lower Service Desk Costs with Agentic AI-Powered Self-Service
In hybrid workplaces, outdated ITSM practices strain service desks, escalating costs and delays. Aternity Self-Service, an AI-powered solution, revolutionizes IT support by autonomously diagnosing and resolving issues, bypassing Level 1 support. This strategic shift enhances employee experience, accelerates resolutions, and empowers IT teams to focus on high-value tasks, fostering a future-ready environment.
Partner POV | What On-Prem Tools Miss About the Modern Work Experience
On-premises environments, though familiar, often miss critical insights into digital workflows, leading to productivity challenges. Embracing SaaS transforms digital experience monitoring, aligning performance with business outcomes and enhancing IT leadership.
Using DEX to Mitigate Rising EUC Device Costs and Hardware Shortages in the Age of AI
In a landscape of rising costs and limited supply, IT leaders face the challenge of maintaining productivity and innovation. Digital Employee Experience (DEX) tools offer a strategic advantage, enabling data-driven decisions to extend device lifecycles, optimize hardware investments, and leverage virtualization, transforming endpoint management into a business optimization exercise.
Partner POV | Inside the Riverbed Platform Expansion: Smarter AIOps and Broader Observability
In an era of complex IT environments, Riverbed revolutionizes AIOps with a groundbreaking platform expansion. By integrating causal, predictive, generative, and agentic AI, it offers proactive insights, smarter telemetry, and enhanced visibility. This innovation promises reduced downtime, streamlined operations, and a smarter future for IT management.
Partner POV | Closing the Zero Trust Collaboration Gap in Unified Communications
Zero Trust enhances security but can hinder collaboration by obscuring traffic details crucial for IT troubleshooting. Riverbed NPM+ bridges this gap, restoring visibility without compromising security. It ensures seamless user experiences in encrypted environments, reducing downtime and support costs, while maintaining productivity and executive confidence. Security and collaboration coexist harmoniously.
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