What's new
Calculating the Financial Potential of AI in the Contact Center
How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
Are Retailers' Channel-centric Mindsets Leaving Opportunities on the Table?
Outdated, channel-centric mindsets and organizational silos are partly to blame for retailers' inability to adopt unified commerce. Learn how to overcome this cultural conundrum so your organization can thrive.
Top Security Insights and Trends
The cybersecurity landscape has evolved over the course of 2024. In this Research Note, WWT's cybersecurity leaders provide their insights about AI security, resilience strategies, data management and more to help you stay ahead of emerging threats and know where to focus your resources for the rest of the year.
The 3 P's of Modern Gaming Experiences
The future of gaming will be defined by studios that can deliver on the powerful trifecta of seamless performance, persistent progression and deep personalization.
A Blueprint for Retaining Frontline Manufacturing Workers
Key steps manufacturers can take to cultivate a loyal, skilled and efficient frontline workforce.
5 Steps to Establish Your Organization as an ESG Leader
A roadmap for embracing transparency, accountability and ESG integration for organizations to position themselves as leaders in a rapidly changing global landscape while driving positive environmental and social impact.