WWT offers a comprehensive examination of AI technologies aimed at optimizing the efficiency and effectiveness of contact center operations, involving various key components to enhance the overall performance of the contact center. Including speech recognition, chatbots, virtual assistants, natural language processing, automation of routine tasks, and analytics. The result is a road map and recommendations for the enhancement or implementation of specific AI technologies that best fit the organization's requirements.

Generative Artificial Intelligence is revolutionizing the way we work. As use cases grow in scope and number in every enterprise organization worldwide, unique new attack surfaces and threats are also rising. But so are AI-based defense innovations. WWT's AI Security Strategy Accelerator service will provide you with a vision for fully optimizing your AI security capabilities.

Infusing AI into workflows with Copilot for M365 is the new standard for boosting workforce effectiveness & productivity. What is your organization doing about it? It's time to activate your workforce AI strategy with WWT's Copilot for M365 Strategy Accelerator. This assessment prepares your organization with a strategy and roadmap to adopt cutting-edge AI productivity tools across Microsoft's M365 suite.

Employee use of SaaS applications, including generative AI, can lead to uncontrolled identity sprawl and serious risk for your organization. Using Grip's SaaS Identity Assessment, WWT will identify your current risk landscape and provide actionable next steps for remediation.