In today's dynamic work environment, hybrid work has risen to the top as the preferred choice for employees globally. This fusion of remote and on-site work empowers employees to work from any location while maintaining regular face-to-face interactions. When implemented correctly and optimized with AI, hybrid work can support diverse work styles; improve the digital employee experience (DEX); promote employee productivity, collaboration and well-being; and enable your employees and business to thrive. 

The type of hybrid work schedule that is best suited for your organization depends on several factors and may vary across departments. What is the nature of your employees' work? What are their preferences and requirements when it comes to technology? Who do they collaborate with, and how? 

We help you answer these questions and more to determine the right balance of on-site and remote work by developing dynamic personas (groupings of end users that share common characteristics, services and/or requirements). Learn more about our dynamic persona modeling methodology by exploring the resources below.

Hybrid work is an important component of an organization's overall employee experience (EX). When employees are empowered to do their best work with seamless digital experiences, AI tools and the right amount of flexibility, it can lead to improved company culture and a better customer experience (CX). When they're not, it can hinder high-performance teamwork, collaboration, innovation, and the ability to deliver new products and services, stunting digital transformation initiatives and adversely impacting CX, including customer engagement and loyalty. It's important for leaders to emphasize both EX and CX equally.

From maintaining effective communication and collaboration to creating an inclusive environment, transitioning to a hybrid office presents significant challenges and considerations. Understanding these challenges and implementing appropriate strategies is crucial for successfully adopting a hybrid work model. 

Tools such as video conferencing platforms, instant messaging apps, metaverse-style platforms, AI-powered assistants and intelligent cameras can help bridge the gap between remote and on-site employees. Explore the resources below to learn more.

Achieving an optimal office design requires deep expertise in various hybrid workplace technologies, including space management, videoconferencing, calling, digital experience monitoring that leverages AI and automation, digital signage, modern device management, identity and access management, networking, and more. We have decades of experience testing, integrating and implementing complex hybrid workplace solutions to deliver fresh experiences for employees. Learn what it takes to create a best-in-class hybrid workplace.

Hybrid work is complex. You need a partner who can bring clarity to your hybrid work plans and help you make the right technology decisions faster. We can help.

With more than 30 years of experience partnering with leading technology manufacturers, cloud providers and Fortune 1000 companies, along with our own experience creating an award-winning company culture, we know the ins and outs of successful hybrid work models. Our Digital Workspace practice combines strategy and execution to help organizations empower employees, boost productivity, attract and retain top talent, and realize a brighter future where everyone thrives. Get started today by requesting a briefing, workshop or assessment or view all services here.