Welcome to the IT Customer Business Relationship Manager Team Site.
This site will provide you insight on our team and how we can support your customer.
Business Relationship Managers
Business Relationship Managers (BRMs) are the liaisons between Customer, IT and Business Stakeholders. Our team has knowledge of IT offerings to help consult with stakeholders on requirements.
If you hear these words from the customer.....
- Customer "stickiness"
- Lifecycle management from procure to pay
- Data compliance and security
- Real time insights and accuracy
- Operational efficiency and optimization
- Automation and Scalability
Is your customer asking for Integrations?!?
Is API, EDI, and automation a frequent topic in conversations with your customers? The BRM team is prepared to collaborate with the customer, whether it involves showcasing WWT's standard solutions or offering consulting services to address specific challenges.
Self Service Tools
WWT has multiple different customer facing Self Service Tools. Our team can provide internal and external demos, as well as walk through if the tool is a good fit for your customer.
Tools: Quotes, Catalogs, Inventory and Order Status
Our team will be helping support LCM very soon!
"I am so very happy! (Quoting my granddaughter) WWT has been nothing but awesome! We ask and if they can, they do."
"The team is approachable and collaborative. When faced with challenges they come prepared with solution recommendations. They understand WWT processes and how our systems interact very well. Deadlines are often met and when blockers/issues are encountered they are communicated timely with steps to mitigate any risks."