In the evolving landscape of customer experience (CX), organizations are urged to empower employees as champions of CX, particularly in B2C sectors like retail and healthcare. By integrating employee experience (EX) into CX strategies, businesses can enhance both workforce satisfaction and customer loyalty, leading to significant growth. Key benefits include increased employee engagement, improved customer service, and reduced turnover costs. Join WWT's business development manager, Morgan Laville and digital advisor Brencis Stanford as they outline actionable steps for leaders, such as partnering with EX leaders, comparing employee and customer journeys, addressing workflow friction, and measuring both EX and CX metrics in tandem.

In today's tight talent market, human resources (HR) and IT teams must deliver a great digital employee experience to attract and retain top talent. This means delivering employees the flexibility and convenience to work seamlessly, efficiently and effectively from anywhere. This video highlights examples of how to empower employees and the value of the digital employee experience.

As retailers expand into an ever-growing array of digital channels, customers enjoy unprecedented flexibility and convenience. However, this expansion also introduces more layers of complexity when it comes to back-end systems and platforms. In this session, our experts explore how to navigate the challenges of disparate data silos that lead to employee confusion and hinder your ability to leverage actionable insights. By adopting a unified commerce strategy, retailers can gain operational efficiencies, make informed decisions, personalize the customer experience and ensure their business remains competitive in a rapidly evolving market.

In today's world, it is extremely important to cater to your workforce. We believe the secret to creating a world-class employee experience is by delivering an empowering environment where everyone can thrive. By aligning your people, processes and technology, leaders can offer seamless experiences, which lead to increased employee productivity, higher engagement and better performance.

Explore how Copilot for Microsoft 365 adheres to your organization's security, compliance, and privacy policies, ensuring data is managed securely.

Copilot for Microsoft 365 lets you focus on what matters most - growing your business - by building on top of Microsoft productivity suites (M365 Business Standard and Business Premium) with generative AI to introduce a shole new way of working.

This video highlights how WWT helped Clayco reimagine the workplace to build a culture of collaboration.

Staying ahead in retail means embracing cutting-edge technology. Join our experts as they unveil how cloud technology is revolutionizing retail by enhancing customer experience (CX), boosting employee productivity and providing a competitive edge. Discover the secrets behind real-time inventory management, seamless omnichannel strategies and personalized customer experience. You'll learn how to navigate the challenges of cloud migration with practical strategies to ensure smooth transitions and minimal disruptions.

Logitech and Microsoft Teams can help you make the most of your meeting experience.

Leverage FortiMonitor to monitor the network, infrastructure and applications to gain visibility into the users' digital experience.

Intel deployed Riverbed Aternity across its 150,000 global workforce to gain full spectrum visibility into digital employee experience.

Today's workforce wants the flexibility and freedom to collaborate, create, meet and socialize from anywhere. It's time their workspace matches their ambition. WWT Digital Workspace is bringing the future forward by creating interactive and inclusive environments that achieve business outcomes, empower employees, boost productivity, and attract and retain top talent. We create workspaces that are inspiring. Built for productivity. Built for your purpose. Built to help you make a new world happen.