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5 Ways Retailers Are Using AI to Drive Growth, Loyalty and Efficiency
Not sure where to begin with AI? Consider these five essential use cases as starting points for transforming retail operations and customer experience with AI.
Enhancing Clinician Experience: A Paradigm Shift in Healthcare
By leveraging AI and promoting technology adoption, healthcare organizations can streamline clinician workflows, empowering them to practice at the top of their license.
Contact Center Maturity Model
A step-by-step guide to empowering agents and delivering fresh customer service experiences
Digital Trends Spotlight: Essential Updates for Digital Workspace Leaders
An overview of the latest trends and insights in EX and CX
Digital Workspace Priorities for 2025
A roadmap for improving the digital employee experience
Digital Workspace Maturity Model
The maturity model is a valuable framework for setting priorities and building your digital workspace capabilities related to people, process and technology. This report serves as a step-by-step guide for IT and business leaders to build alignment, support a flexible workforce and improve the digital employee experience.
A Blueprint for Retaining Frontline Manufacturing Workers
Key steps manufacturers can take to cultivate a loyal, skilled and efficient frontline workforce.