Distinguish yourself as a leader in collaboration technologies. Achieving CCIE Collaboration certification proves your skills with complex collaboration solutions. To earn CCIE Collaboration certification, you pass two exams: a qualifying exam that covers core collaboration technologies, and a hands-on lab exam that covers enterprise collaboration solutions through the entire network lifecycle, from designing and deploying to operating and optimizing.

Hands-on UC Lab: Learn by doing! This lab will take you step-by-step through the process of building a Cisco UC system. You'll configure Call Manager, Unity Connection, and IM&P servers, and end up with a fully operational UC platform.

Welcome to the WWT ATC Cisco Meraki Smart Camera and Environmental Sensors Lab. This lab allows you to gain hands-on experience with the Cisco Meraki Smart Cameras and Sensors.

This lab is sandbox environment designed to simulate a collaboration ecosystem with Oracle Session Border Controllers. Participants will have access to a Cisco and Asterisk Collaboration environments. Students will be able to test and configure the Oracle Session Border Controllers and enable VoIP calling between the systems.

Customize Cisco Finesse 12.0 agent and supervisor desktops to meet your contact center needs. Configure reason codes, workflows, modify the desktop layout and configure desktop chat capabilities. Test the changes using Cisco Jabber soft-phones and the Finesse desktop.

Learn the administration of a Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.

Create a working Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. By the end of the lab, you will have a fully configured base installation ready to add users and devices.

Administration of a Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.